POINT OF SERVICE COLLECTION
Cash
Checks
Debit cards
Credit cards
Mobile Payments
Payments can be made in office.
If you need to make a payment for a session or take care of a past‑due invoice, we’re happy to help. Just give our office a call at (334) 356‑4960, and we can take your payment quickly and securely over the phone.
HAVEN Integrative Therapy Center is moving to the POS Collection Policy.
This means payment for your scheduled service will be due before the appointment begins or before you leave the office.
This update helps your provider spend less time on billing and more time focusing on what matters most—your care.
NO‑SHOW, LATE, CANCELLATION & CO‑PAYMENT POLICY
We truly value the time we set aside for each client, and we do our best to make scheduling as smooth and supportive as possible. To help us continue providing consistent care, we kindly ask for 24‑hour notice if you need to cancel or reschedule an appointment.
A $35 cancellation fee applies when less than 24‑hour notice is given.
A $40 no‑show fee applies if you miss your appointment without contacting us.
A $20 service fee applies when co‑pays or point‑of‑service payments are not made at the time of your visit.
These policies help us reserve time for you, respect the needs of other clients, and keep our practice running smoothly. Thank you for your understanding and for helping us provide the best care possible.